1. Well-Being Academy
  2. FAQ
  3. Troubleshooting and Technical Support

Why am I not receiving emails from Quan?

Reasons why and troubleshooting suggestions:

  • Check your spam folder and ensure to mark our emails as "safe" or "not spam"
  • Ask your IT department/ dept responsible to whitelist the domain myquan.io
  • Make sure you have not unsubscribed from Quan Academy emails in your subscription preferences 
  • If you still do not receive emails from Quan, or experience any further issues, please contact help@quanwellbeing.com