1. Well-Being Academy
  2. FAQ
  3. Troubleshooting and Technical Support

Why is my single-sign-on (SSO) not working?

We're sorry you're having this issue. To help, here are some steps you can take:

  • Ask your manager if your organization is using single-sign-on (SSO) on the Quan platform.
  • If your organization has the single-sign-on (SSO) option, make sure you use your organization credentials to log in.

  • If the issue persists,  please contact us at  Quan Support - we are here to help you access the platform as quickly as possible.